Responder Host realizes that you care how your information is processed and shared, and we appreciate your trust in us to do that carefully and sensibly. This document describes our Privacy Policy. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy.

Any personal information provided or acquired by Responder Host is controlled primarily by the Responder Host Company, Buffalo, New York hereinafter referred to as "Responder Host".

We believe it is important to you, our Customer, to know how we treat the information about you which we receive during your visits to our site. This Privacy Policy is designed to assist you in understanding how we collect, disclose, and safeguard the aggregate information we receive when you visit and browse our website. We encourage you to take the time to read this Privacy Policy as well as those of any other sites you visit, whether through a link on that site or otherwise.

Responder Host undertakes all commercially reasonable endeavors to keep all disclosed personal information secure. Information collected through tracking and registration will not be shared or sold to third parties for any purpose without your express consent, except as provided in this Privacy Policy, or in a contract between Responder Host and you, our valuable Customer.

When you visit our website, we receive and may collect two types of information: (1) Site Use Information and Cookies, and (2) personal information you knowingly choose to disclose, which is collected on individual basis.

When you click on links on Responder Host you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

If you have any questions or concerns about our privacy policy, contact us through this link: http://www.responderhost.com/contact.php.

If you have any complaints about our policy or practices please let us know via this link: http://www.responderhost.com/contact.php.

SPECIAL NOTE ABOUT CHILDREN!

This Site is not intended for children, especially kids under 18. Children may use this Site only with the direct supervision of their parent.

Information We Collect Responder Host collects personal information from Customers who visit this Site and register with our Responder Host Service. When the Customer registers with our Responder Host Service, we require: (1) username, (2) password, (3) email address, (4) first and last name. We may also ask Customers to provide additional personal information such as (1) company name, (2) title, (3) other company and (4) personal details that the Customer may opt out of by not entering data when asked. We use the Customers registration information to authenticate users and provide access to Responder Host Service. We also use the email addresses used in the registration information to communicate with our Customers. From time to time, Responder Host may contact you via email to notify you of changes to its Service, scheduled maintenance, information about Responder Host and promotional material from Responder Host.

Responder Host shall use all reasonable endeavors to give you free access to your personal information in an appropriate scope. You may change or delete your personally identifiable information at any time by contacting us at: http://www.responderhost.com/contact.php and clearly indicating that you wish to change or deactivate and delete such information. You may at any time login your account and change or delete any inaccuracies to your personally identifiable information as well.

You agree and acknowledge that your information collected through this Site and related Services or in connection with the Responder Host Service may be transferred across national boundaries and stored and processed in any of the countries around the world in which Responder Host maintains offices, including the United States.

Sharing Your Information

Responder Host will not share, sell, rent or trade your personal information other than as disclosed within this Privacy Policy.

We reserve the right to disclosure your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, Court order, or legal process served on our Website.

We use other third Parties such as a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf. When you sign up for we will share as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes.

Passwords

Your Responder Host account information, your username, password and a customer's profile are password-protected so that you have secure access to entering and editing personal data. It is the users' responsibility to protect the security of their password. Access to Responder Host Service is protected by a unique username and password that is known to you only. Responder Host has designed internal security processes that encrypt Customer's password to protect it from being divulged or accessed by anyone other than you. Neither Responder Host employees nor any of its contractors can obtain or access your password. Neither Responder Host employees nor any of its contractors will ask you for your password via mail, email, telephone or in any other unsolicited manner.

Site Use Information

Our servers automatically collect site use information, each time you visit our site.

The site use information includes, but is not limited to the following: the domain names, operating system in use (e.g. Macintosh, Windows), browser (e.g. Mozilla Firefox, Internet Explorer) and version, the website which referred you to us, and other similar information. This information may be aggregated to measure the number of visits, average time spent on our website, pages viewed, time and date of visits, and other similar information. We may use and disclose site use information, for example, to measure the use of our website, improve the content, explain the utility of our website and services we provide, and to extend their functionality.

Similar to other commercial websites, the technology called "cookies" may be used to provide you with tailored information. A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive, so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect general information that enhances our ability to serve you and measure the utility of our website. We do not link the information we store in cookies to any personally identifiable information you submit while on your site.

The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Information we collect may be used to enhance your use of our website, and to provide you with a service that you ordered, arrange the website in the most customer friendly way, communicate special offers and featured items, and/or respond to your questions and suggestions.

In the case of an agreement, personal information includes data that identifies you as the specific individual, i.e. your name, email address, phone number, geographical address, and/or company name and company address. This information is used to complete the account application process, customer's information request, and/or to verify the validity of the request, and to process payment.

We will use this information solely for processing payments for services that you ordered.

Responder Host collects only personal information that you choose to provide voluntarily registering to our Responder Host Service. Responder Host shall advise you which information is mandatory to provide and what you do not have to enclose.

Mailing Policy

When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply for any future correspondence. Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.

When you accept to receive information about our services, promotions, newsletters, press releases, and/or new offers, we use your email address and any other information you give us to provide you with the information or other services, until you ask us to stop (using the 'unsubscribe' instructions provided with each email communication.

When you request information or other services from us, we use your email address and any other information you give us to provide you with the information or other services that you requested, until you ask us to stop (using the 'unsubscribe' instructions provided with each email, and/or on the site where you signed up, and/or as we otherwise provide), or until the information or service is no longer available.

We will never use your email address or other information to provide you with any unsolicited messages or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.

Customers Private Information Policy

Responder Host recognizes the importance of respecting the privacy of those who decided to entrust their sensitive information with you. We make every effort to safeguard their security. Responder Host will never use the information about the customers you collect within our services to send any information other than expressly provided by you, nor will we share it with or sell it to anyone else for such use.

Information Security

We believe that keeping personal information secure is one of our most significant responsibilities.

We restrict access to Personal Information about you to those employees and others who need to know that information to assist us in our business, or to provide products or services to you. We safeguard personal information, according to the established security standards and procedures, by maintaining physical, electronic, and procedural safeguards to the personal data information.

When we request customers to enter sensitive information, such as credit card number, it is encrypted and protected with the best encryption software in the industry SSL and processed through a reputable payment processor. While on the secure page, such as our order form, the lock icon at the bottom of web browsers, e.g. Mozilla Firefox or Microsoft Internet Explorer, becomes locked, as opposed to unlocked or open, when you are just 'surfing'.

All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (e.g. our billing clerk or a customer service representative) are personally granted access to sensitive information.

Security

Responder Host stores its servers in a highly secure server environment, with surveillance and support to prevent unauthorized access and data security.

We cannot guarantee the security of your data while it is being transmitted over the Internet and through servers that are out of our control. We strive to protect your personal information but Responder Host cannot ensure or warrant the security of any information you transmit to our website or Services. Any data transmissions you make over the Internet are done so at your own risk. Once we receive the data transmission, we make our best efforts to ensure its security and privacy on our systems.

If you use a blog or forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs and forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.

Once you have registered you are able to enter ID's for instant messaging services such as AOL and Yahoo. We collect this information only you have secure access to post comments on our blog and forums. You are also able to upload a photo of yourself to use as your avatar, you may delete this image at any time.

Contests

From time-to-time we may provide you the opportunity to participate in contests on our site. If you participate, we will request certain personally identifiable information from you. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to be able to send the prize to the winner of the contest.

Customer Testimonials/Reviews

If We post customer testimonials/reviews on our web site which may contain personally identifiable information, We do obtain the customer's consent via email prior to posting the testimonial/review to post their name along with their testimonial/review.

View, Change or Remove Information

You may change or delete your profile information at any time by going to your profile page and clicking 'My Account' option from the menu, then the information will be updated. Please contact us at http://www.responderhost.com/contact.php if you need assistance in updating or reviewing your information. Responder Host will respond to you to review the information within 20 days.

If you want to stop using your account you may delete it. When you delete an account, it is permanently deleted. You should only delete your account if you are certain you never want to use it. You may delete your account by contacting us via: http://www.responderhost.com/contact.php

Deleted information may persist in backup copies for up to 30 days, but will not be available to others.

Other Terms

We may change this Privacy Policy at any time. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account. If we make changes to this Privacy Policy we will notify you by publication here.

If, however, Responder Host is going to use users personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted their account, then they will not be contacted, nor will their personal information be used in this new manner.

Information posted by users in online blog updates, public forums, online bulletin boards may be displayed on Responder Host's services.

"Us," "we," "our," "GR" and "Responder Host" mean the same.

"You" and "Customer" mean the same.

If you have questions or concerns regarding this statement, you should first contact our Customer Support at http://www.responderhost.com/contact.php.

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